Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I forget my microsoft password microsoft account

Customer Question
i forget my microsoft password...
i forget my microsoft password ***** my microsoft account
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 5 minutes by:
2/20/2016
Email technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,304
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 2 years ago

Is this your computer login or email?

Ask Your Own Email Question
Customer reply replied 2 years ago
no i just want to reset my password
Email technician: Cody, Senior Systems Administrator replied 2 years ago

To what account tho? Is this email or your computer login?

Ask Your Own Email Question
Customer reply replied 2 years ago
no i am on another computer my home computer won't let me in without the microsoft password
Email technician: Cody, Senior Systems Administrator replied 2 years ago

To be able to reset it, we'll need a blank CD and access to another computer to burn a program to the CD.

Ask Your Own Email Question
Customer reply replied 2 years ago
no i don't want the remote the message on my new computer told me to go to account.live.com/password/reset to change the password
Email technician: Cody, Senior Systems Administrator replied 2 years ago

You can try that, go through the steps to see if you have an alternate email or phone setup to reset it.

Ask Your Own Email Question
Customer reply replied 2 years ago
No we don't need all that don' charge me you are no help at all.
Email technician: Cody, Senior Systems Administrator replied 2 years ago

I don't know what you expect, I can't reset your password.

You have to go through the steps with Microsoft, or if that doesn't work you will have to burn a CD with a program that can reset the local password.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I have an account with microsoft but have my email but cant
I have an account with microsoft but have my email but cant find password … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
H. I have the following Gmail accounts. Web Browser Google
my name is***** I have the following Gmail accounts … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I got a new internet and phone service with AT&T. I forget
I got a new internet and phone service with AT&T. I forget my password ***** Microsoft account and I can't get into my account on … read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I am told by email to use Skype or I loose $34.00. Do not
do not rememvber: am sick and tired to jump hoops at 87! … read more
David L.
David L.
Bachelor's Degree
6 satisfied customers
Forget my password for outlook. Forget my password for
forget my password ***** outlook JA: Are you logged into your Outlook account on any other devices? Customer: forget my password ***** outlook JA: Do you have security questions or a phone number on f… read more
Mr.Med
Mr.Med
1,277 satisfied customers
I forgot my password help can I call you. I've changed my
I forgot my password ***** can I call you JA: Are you logged into your email account on any other devices? Customer: no JA: Do you have security questions or a phone number on file to help reset your … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Having trouble signing in or logging in to my Yahoo Mail, my
Having trouble signing in or logging in to my Yahoo Mail, my Microsoft account, and my outlook.com mail account. Getting tired and a little annoyed with having to change my password ***** Suspect you … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I deleted the email account I was using on mylap top. I
I deleted the email account I was using on mylap top. I added an account, but having troube sycing. The account I add, I'm on locked out and up add to receive a code to reset password. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
My email was when I moved to a new windows 10 pc I cannot
my email was***@******.*** when I moved to a new windows 10 pc I cannot access it. please help. Thanks in advance … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
T sign in to my Hotmail account although I can still receive
39;t sign in to my Hotmail account although I can still receive it on my phone .... but the last digits for texting the password ***** wrong for my phone. and I can't answer any more questions to be a… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
Says someone else is using your account, tried with
answering questions from Microsoft to "recover" the account … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
68 satisfied customers
I have forgotten my Microsoft password. directions were to
I have forgotten my Microsoft password. directions were to go to account.live.com/password/reset. OK, what must I do to be able to use MY computer? I am using my wifes.… read more
Chris R.
Chris R.
Bachelor's Degree
87 satisfied customers
have microsoft account but cannot remember account details
have microsoft account but cannot remember account details can i rejoin all over again and how to do this?… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I am in the circular logic of Microsoft. Yesterday, my
I am in the circular logic of Microsoft. Yesterday, my computer started asking me to sign in on my Microsoft account when I tried to access my Hotmail. I don't recall ever signing up for Microsoft liv… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I am attempting to set up my email account on my LUCID lg CELL
I am attempting to set up my email account on my LUCID lg CELL PHONE. I have an msn email account and password. The phone requires a user name, domain, server address, and checkmark re: Use SSL. help.… read more
Mark
Mark
High School or GED
640 satisfied customers
i have recd an email from royadoyle @ hot mail . com it asks
i have recd an email from royadoyle @ hot mail . com it asks for confidential information. is this legitmate? it asks for password XXXXX user name. it says its from microsoft. it lists my account # XX… read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Been hacked. Need to change my hotmail password XXXXX have no
Been hacked. Need to change my hotmail password XXXXX have no options hyperlink in screen right corner. [email protected]… read more
AssistYouNow
AssistYouNow
257 satisfied customers
My hotmail account was temporarily suspended yesterday due
My hotmail account was temporarily suspended yesterday due to some spam that was sent from my email address. I submitted a request to reset my password ***** I also filled out the questionaire to veri… read more
AssistYouNow
AssistYouNow
257 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x