Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Forgot my password. What can I do?

Customer Question
Forgot my password. What can I do?
Submitted: 2 years ago.Category: Email
Ask Your Own Email Question
Answered in 5 minutes by:
2/19/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,221
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Have you tried anything for fixing your email password?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I forgot my password. Can you help me? I forgot my password.
I forgot my password *****: Do you have security questions or a phone number on file to help reset your password?… read more
Mr.Med
Mr.Med
1,225 satisfied customers
I forgot my password and need to send some pictures for a
i forgot my password ***** need to send some pictures for a job interview. It's very important … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
2 satisfied customers
I forgot my aol email account. Iphone, macbook air, or iPad.
once I know the correct password, I was told I needed to delete the account and put it back in on all 3 devices… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Its my phone. Had to reboot but now I forgot my Google
Its my phone. Had to reboot but now I forgot my Google account password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my password. I have A phone number listed that is
I have A phone number listed that is no longer in use … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I'm trying to get into a email address that's a couple years
Hey I'm trying to get into a email address that's a couple years old that I haven't used for about 3 years forgot password ***** need to access that email address I forgot my password ***** it can you… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't get to it. I need the gold version but forgot my
I can't get to it. I need the gold version but forgot my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I forgot my password, .last week, i guess web browser, you,
I forgot my password JA: When did you last reset your username and password? Customer: .last week JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer:… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I trying to get help with my email account I can log in
hello I trying to get help with my email account I can log in forgot my password ***** now my phone is locked up … read more
Mr.Med
Mr.Med
1,225 satisfied customers
I forgot to set up a user ID and password for my windows
I forgot to set up a user ID and password ***** my windows live mail and I need help to get to my email … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can remember password. Pc. Can remember pass word. To get
can remember password JA: When did you last reset your username and password? Customer: no JA: How do you access your email most often? On a phone or tablet, or through a web browser? Customer: pc JA:… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
I forgot my email and password :/ it's been while because i
it's been while because i don'T really use this email anymore … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
I GOT A NEW HARDDRIVE An An Forgot my password to google &
I GOT A NEW HARDDRIVE An An Forgot my password ***** google & face book Can I cange them to keep playing my games an read my mail … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I just opened a account with you and forgot to write down my
I just opened a account with you and forgot to write down my password. Can you help me find out what it was.… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
Please check my aol account *****@******.***. I received a
Please check my aol account *****@******.***. I received a number of error messages on my iphone this morning saying the message was not delivered. I sent none of the messages - all bogus email addres… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My daughter in law just got a e-mail from my E-mail address
My daughter in law just got a e-mail from my E-mail address asking for money. I did not sent this e-mail what should I do? My son got it as well… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
i FORGOT MY PASSWORD XXXXX QUESTIONS RELATED TO THE PASSWORD. HOW
i FORGOT MY PASSWORD XXXXX QUESTIONS RELATED TO THE PASSWORD. HOW CAN I GET INTO MY EMAIL ACCOUNT?… read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
41,221 satisfied customers
My AOL address book was hacked on my Mac and am getting hundreds
My AOL address book was hacked on my Mac and am getting hundreds of mail delivery problem messages. How do I fix?… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x