How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Turned my computer one a week ago could not get facebook..it

Customer Question

turned my computer one a week ago could not get facebook..it said my password ***** not match my email (*****@******.***). I went thru the steps to change my password...did not work...new or old password. HELP!
Submitted: 1 year ago.
Category: Email
Expert:  Byron replied 1 year ago.

Hi Jane. My name is***** you for your question and the opportunity to assist.

Do you currently have access to your bellsouth.net mailbox?