Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I was hacked on FB yesterday. Friends were asking again to…

Customer Question
I was hacked on FB...
I was hacked on FB yesterday. Friends were asking again to be friends on FB. I sent message to all friends alerting them. With the help of your tech, I thought I changed my FB password. However, today, my phone does accept any FB password. Please help
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 7 minutes by:
2/18/2016
Email technician: Quiksilver07070, Computer Support Specialist replied 2 years ago
Quiksilver07070
Quiksilver07070, Computer Support Specialist
Category: Email
Satisfied Customers: 793
Experience: All type of email clients, microsoft, web based, linux
Verified

Hello and thank you for choosing JUSTANSWER.com

.

Your NEW password ***** you just changed to.....does it work when you try to LOGIN from a computer?

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,073
Experience: Systems Administrator
Verified

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am hacked, yahoo, web browser, I have tried to set new
I have tried to set new passwords but its redirecting me … read more
Jeff Ray
Jeff Ray
Graduate of B.S. Computer Science
11 satisfied customers
SOMEONE HACKED MY FB AND FB MESSENGER. ON JUNE 21 ST
YES I GOOGLED FACEBOOK CONTACT TOLL FREE # AND SOME GUY SAYS I NEED 2 GOOGLE PLAY CARDS FOR $25 EACH AND ILL GET A REFUND BACK BUT MY NIECE TOLD ME FB DOES HAVE A CONTACT TOLL FREE # THE GUY NAME IS***** WITH THE GOOGLE PLAY CARDS THAT HE CAN BAN AND ALSO REMOVE THE BLOCKER HE SAYS SOMEONE IN CHICAGO OR TEXAS HACKED MY ACCOUNT I DO MISS FB MY FAMILY AND FRIENDS I EVEN RESET MY PASSWORDS AND I STILL CANT GET ON NEITHER FB OR FB MESSENGER… read more
VAMSI GOWDA
VAMSI GOWDA
b.tech
1 satisfied customers
I changed my google account password on my laptop and then
I changed my google account password ***** my laptop and then on my phone. I got an alert saying that a new phone signed into my account. My phone was not new, and was on my google account and the loc… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
994 satisfied customers
I received an email that I was having trouble logging in and
I received an email that I was having trouble logging in and responded that it was not me. Due to all the breaches in personal information with a number of companies, including FB, I am concerned abou… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
It's my Facebook. Someone has hacked me 3 times today and I
It's my Facebook. Someone has hacked me 3 times today and I cannot reset my password … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My yahoo and fb was hacked. i cant get into my old yahoo
my yahoo and fb was hacked. i cant get into my old yahoo account cause i cant remember my old number, Cause I didnt update to yahoo account, now I cant retrieve my fb or yahoo acciunt, i made a new em… read more
Russell H.
Russell H.
Computer Technology Consultant
Vocational, Technical or Trade Scho
792 satisfied customers
My fb was hacked and the only way to reset my password is
My fb was hacked and the only way to reset my password ***** ***** them to send me a code via my email that was connected to my account! The problem is I haven't used that email sine 07 when I joined … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Actually my Facebook account has been hacked and somone is
Actually my Facebook account has been hacked and somone is sending messages as though they are me. I've been notified by many of my FB friends. FB was to send me an access code, but I havn't received … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I don't have an email problem. I have a facebook account
I don't have an email problem. I have a facebook account problem, am locked out of facebook, and can't contact them or get any response! … read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I'm locked out of Facebook and need to change the password.
I'm locked out of Facebook and need to change the password. Must have 6 number code to reset. Facebook has sent me 8 codes and I have received none. My email is ***@******.***. Any help would be appre… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
HavehIi, Gmail I have been notified by a friend that my
Gmail I have been notified by a friend that my email acc has been hacked! I cannot get in because my passwords dont work can you tell me what to do? … read more
R LAFAYETTE
R LAFAYETTE
Intel Technology Provider 2017 GOLD
49 satisfied customers
Its not working - someone has hacked it and every time I
Its not working - someone has hacked it and every time I follow the procedure it says something went wrong- I got scammed by a man named Augusto Imran Raymond yesterday and he may have something to do… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Im in bit of a mess, I sent some emails through craigslist
Im in bit of a mess, I sent some emails through craigslist from my gmail account. Some racy pictures, got blackmailed & were sent to my significant other along with screenshots of the emiails. i keep … read more
Wes
Wes
Owner/Consultant
Bachelor\u0027s Degree
377 satisfied customers
Many contacts have been reporting today that they are
Many contacts have been reporting today that they are getting "friend requests" from me, which I did not send. In fact I rarely send anything of my own just like to keep in touch with friends who do. … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Could someone intercept your e-mails to isolate you? can
could someone intercept your e-mails to isolate you? can they then respond as if the person who you sent a message is replying so you never suspect anything?… read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I logged on to google and received an alert with a safari logo
I logged on to google and received an alert with a safari logo that looked legit and said that I had been hacked and had a trojan virus. I called the number and was told that my computer had been hack… read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I had no Facebook account this morning it was all gone. I
I had no Facebook account this morning it was all gone. I had to start a new account. Was I hacked and what do I do?… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I finally got my new email address into FB, however none of
I finally got my new email address into FB, however none of my friends were transferred. Can you help w/this? My old email [email protected] and my new email [email protected]… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x