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, computer was

Customer Question
Aol will not open...

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Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Email Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

Computer was messed up yesterday. soI reset it to ASUSn factory specs...Now after reloading Windows 10 and aol....aol will not oepn

Technician's Assistant: Is there anything else the Email Technician should be aware of?

Not sure what else he may need to know

Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
2/17/2016
Email technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,501
Experience: 10+ years of work experience.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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Category: Email
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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