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Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 37882
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I have been hacked. All of myFacebook friends are being sent

Customer Question

I have been hacked. All of myFacebook
friends are being sent friend requests. How do I change my Facebook password?
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Are you currently able to sign in and use your Facebook account or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
I am on Face Book on my phone. I have Windows 7
Customer: replied 1 year ago.
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Expert:  Viet - Email Tech replied 1 year ago.

Thank you. Please click on the Facebook website below:

https://www.facebook.com/settings?tab=account&section=password&view

, then sign in your Facebook account if prompted. Then you can change your password *****

Please reply at the box below to continue troubleshooting. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=3ba18987-667c-474f-b7c0-e2f598ffe8c7

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

It looks like you are away. When you are available, I can connect remotely to your computer and help you directly. Or you can try the following fix:

- Click on the Facebook website below:

https://www.facebook.com/settings?tab=account&section=password&view

, then sign in your Facebook account if prompted. Then you can change your Facebook account password *****

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

Expert:  Viet - Email Tech replied 1 year ago.

Were you able to change your facebook account password ***** my previous instruction? Do you still need help with this or with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.