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I have been hacked. All of myFacebook friends are being sent…

Customer Question
I have been hacked....
I have been hacked. All of myFacebook
friends are being sent friend requests. How do I change my Facebook password?
Submitted: 2 years ago.Category: Email
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Answered in 1 minute by:
2/17/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,168
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Are you currently able to sign in and use your Facebook account or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,

Ask Your Own Email Question
Customer reply replied 2 years ago
I am on Face Book on my phone. I have Windows 7
Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Remote Tech Support. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Thank you. Please click on the Facebook website below:

https://www.facebook.com/settings?tab=account&section=password&view

, then sign in your Facebook account if prompted. Then you can change your password *****

Please reply at the box below to continue troubleshooting. Thank you.

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Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

http://www.justanswer.com/remotedesktop/join.aspx?Session=3ba18987-667c-474f-b7c0-e2f598ffe8c7

, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

It looks like you are away. When you are available, I can connect remotely to your computer and help you directly. Or you can try the following fix:

- Click on the Facebook website below:

https://www.facebook.com/settings?tab=account&section=password&view

, then sign in your Facebook account if prompted. Then you can change your Facebook account password *****

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Were you able to change your facebook account password ***** my previous instruction? Do you still need help with this or with anything else?

When you are available, please type at the box below, then click on the Send button below to communicate with me. Thank you.

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Viet - Email Tech
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,168
41,168 Satisfied Customers
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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