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I cannot log onto to my Outlook e-mail account now - it
I cannot log onto to my Outlook e-mail account now - it keeps asking for my gmail password. I even changed the password ***** it does not work … read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
Bachelor's Degree
41,949 satisfied customers
My wife and I have traveled to Mesa Az. Security has shut us
My name is ***** *****. My wife Linda and I have traveled to Mesa Az. Security has shut us down. We do not have Linda's phone with us(###) ###-#### but we do have my phone (%87-378-5806). As a result text messages sent to Linda's phone don't help us here. In May My wife & I moved from St. Albert Alberta to Red Deer Alberta. At around the same time we purchased a Mac Book and they must have changed our Yahoo Password ***** this Mac Book. On Dec. 7th, 2016 we changed the password ***** Yahoo and I have that information. Any Attempt we make to verify just is making us look like a higher security risk. Can you help? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My problem is with facebook -- I am continually getting an
My problem is with facebook -- I am continually getting an email message from B asking me if I logged into FB from somewhere new (I have not) then it says something like: "It looks like someone tried … read more
RussellA
RussellA
Solutions Architect
Bachelor's Degree
256 satisfied customers
Before when I searched for a photo or image on Google (i.e.,
Before when I searched for a photo or image on Google (i.e., image of flickering candle flame), I would get a lot of different photos of a flickering candle. Then when I selected the one that I wanted… read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
I got this message: Someone just used your password to try
I got this message: Someone just used your password ***** try to sign in to your Google Account***@******.***, using an application such as an email client or mobile device. Details: Wednesday, Januar… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
Cannot log into gmail on my Mac Pro, this machine. it is
cannot log into gmail on my Mac Pro, this machine. it is saying network insecure … read more
Josh
Josh
It Support Specialist
Associate Degree
7,315 satisfied customers
14/05/16 I received a message that someone in USA used my
14/05/16 I received a message that someone in USA used my password ***** Gmail. I needed to secure my account. I changed my password (3 times as that question was repeated. Despite this my account sti… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I received a security alert the other day from google.....i
I received a security alert the other day from google.....i made up a password ***** responded and no longer receive any email on my address***@******.***.....also google now says that my computer is … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
I have just switched from Outlook to Thunderbird. I can get
I have just switched from Outlook to Thunderbird. I can get my google and yahoo accounts to work okay i.e. send & receive but I cannot get my main accounts to work, and I have several. I use an Authen… read more
Expert
Expert
I had my gmail account hacked overnight. Someone sent an
Hi I had my gmail account hacked overnight. Someone sent an e-mail to all my contacts saying I was in Madrid and had been mugged and needed money quickly. I was able to get google to send me a code to… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
My entire e-list was hi-jacked with a fradulent message about
My entire e-list was hi-jacked with a fradulent message about send me money in Spain. But they also deleted my entire e-address book. How do I get all my e-contacts back? [email protected]… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
My account was compromised yesterday. Now, I have no contatcts
My account was compromised yesterday. Now, I have no contatcts and am unable to receive messages.… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
Help, I have been hacked! cant get to my emails or addresses.
Help, I have been hacked! can't get to my emails or addresses. An email is going to all my contacts saying I am in Madrid and desperately need money. Do I need a new email address and password?… read more
Daniel
Daniel
Bachelor's Degree
1,235 satisfied customers
Yesterday my hotmail account was hacked. They sent an email
Yesterday my hotmail account was hacked. They sent an email to all my contacts writing a letter from our personal account saying we were in Spain had been robbed and needed 2000 Euros to leave the cou… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor's Degree
171 satisfied customers
My email contact list has been hacked for second time in three
My email contact list has been hacked for second time in three or four months. Now I can't access my email, nor do I know where my current and unread emails hjave gone to. Any way to get to these and … read more
Daniel
Daniel
Bachelor's Degree
1,235 satisfied customers
Ive be fraudulently hacked. An email was sent to my contact
I've be fraudulently hacked. An email was sent to my contact list asking for money to be sent to Spain. My contact list, all sent emails and drafts are gone. No emails show after Feb, 2010. I changed … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,156 satisfied customers
I am praying that you can help me. This situation has made
I am praying that you can help me. This situation has made me SICK. My yahoo account:[email protected] has been compromised. All of my info on this account; e-mails; contacts; folders have been deleted. … read more
Viet - Email Tech
Viet - Email Tech
Computer Support Specialist
Bachelor's Degree
41,949 satisfied customers
Unfortunately, I gave my gmail password XXXXX a scammer who changed
Unfortunately, I gave my gmail password XXXXX a scammer who changed my password (locking me out), changed my security question to first teacher (entry unknown to me), and sent requests to everyone on … read more
SLCBTM
SLCBTM
Network Systems Administrator
30 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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