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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I use AOL. I know get a message that says I cannot get mail.

Customer Question

I use AOL. I know get a message that says I cannot get mail. The mail server "I is not responding. Verify that you have entered the correct account info in Mail settings. Can you help get my incoming AOL email working again?
Submitted: 1 year ago.
Category: Email
Expert:  Dustin replied 1 year ago.

Welcome to, my name is ***** ***** I will do my best to assist you.

Pop3 and imap mail issues are my specialty. Im certain I can help you fix this. But first, I need to ask you for more info.

The device that is having the issue, is it a mac, an iphone, an ipad?

If its a mac, what version of mac osx are you using? You can check as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Thank you for your response,

Dustin S.