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Shefin, Internet and Email Specialist
Category: Email
Satisfied Customers: 5283
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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My laptop with Windows 7 was hacked in January 2016. The

Customer Question

My laptop with Windows 7 was hacked in January 2016. The hacker encrypted all of my document files. The notice they sent said they would provide a private code to me so I could decript the files. For $1,000.00.
Is there anything I can do to correct this problem and prevent encryption in the future?
Submitted: 1 year ago.
Category: Email
Expert:  Shefin replied 1 year ago.


Thank you for your question. I am Shefin and I look forward to helping you with your issue today.

Check the links below.

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Thank you.


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