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10 was installed last night, I want things back, I can't get…

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10 was installed last...

10 was installed last night, I want things back, I can't get email or anything. my name is ***** ***** Dillon

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Only things I get is "downloads" or when something will start, can't get email, I wish I had not download the 10. I am 88 yrs old and I was doing just fine till last night.

Submitted: 2 years ago.Category: Email
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Answered in 15 minutes by:
2/13/2016
Email technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,049
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Email technician: Cody, Senior Systems Administrator replied 2 years ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Email technician: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

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