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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I can no longer receive eMail from my son (***@*******.***).

Customer Question

I can no longer receive eMail from my son (***@*******.***). He has contacted his
provider and they found no fault on his equipment so it must BR mine. Also, today it
appears someone hacked into a message I sent to my niece, ***@*******.***.
Please help!
Thanks
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using Gmail?

Also, are you using a Windows computer or a Mac?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess