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I am trying to set up an Microsoft account. I requested a…

Customer Question
I am trying to...

I am trying to set up an Microsoft account. I requested a new password. They sent me an e-mail with a number to allow the change of my password.

Technician's Assistant: Sometimes things that you think will be really complicated end up being easy to fix. The Network Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.

When a signed up before they would let me in they wanted a security code.

Technician's Assistant: Is there anything else important you think the Network Technician should know?

In there response they never sent me a code and I could not get them to respond

Submitted: 2 years ago.Category: Email
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Answered in 4 minutes by:
2/12/2016
Email technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 898
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

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Email technician: Tim, Sr. Engineer replied 2 years ago

So you are locked out of a windows live or hotmail account?

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