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Nathan, Systems Manager
Category: Email
Satisfied Customers: 24909
Experience:  Own/operate IT/networking company.
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I have a prime account-my computer guy erased the password

Customer Question

I have a prime account-my computer guy erased the password ***** I cant sign in
Submitted: 1 year ago.
Category: Email
Expert:  Nathan replied 1 year ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

No one can tell you your password, for obvious security reasons, but you can reset the password ***** gain access to your account again.

You may do so by clicking this link:

If you have any other questions, just let me know. Otherwise, please rate my service; hopefully I have earned 5 Stars. I also invite you to contact me directly with any future support needs at and ask for Nathan.

Thank you, ***** ***** a good day,


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