How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I changed my computer and my Skype icon has disappeared. My

Customer Question

I changed my computer and my Skype icon has disappeared. My computer guy cannot find it. I have tried opening a new account without success. The internet gives your Customer Service number as(###) ###-####but that is a law enforcement agancy. That needs to be fixed. Please help me, thanks. My number is(###) ###-####
Anthony *****
I have tried following the instructions sent to me but get a message saying that Skype is blocked.
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi Anthony, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your Skype issues. Can you please tell me the email address or username that you were using on Skype before so that I can check your recovery options?

Please let me know by replying to me here so that I can help you further.

Best regards,