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I have a huge problem. One of my employees needed help

setting up Gmail, his name...
I have a huge problem. One of my employees needed help setting up Gmail, his name is ****** ******. I helped him set up an account. About a year and a half ago, I realized that on incoming and outgoing mail ****** ****** was coming up as my "display name." My email address is ******@**************.***. This is my work email address. I did some research and was able to determine that this guy created a Google+ account, and for some reason put in my work email address in as his email address. So apparently my email address is now perpetually linked to this guys name anytime I send an email to or from a Gmail account. It looks very unprofessional, please help!
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Answered in 5 minutes by:
2/8/2016
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
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May i connect with you remotely to sort this out for you? Thanks

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Customer reply replied 2 years ago
you there?

Yes, May i connect with you remotely to sort it out for you? Thanks

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I sent request for remote service. Please accept it then follow steps here to connect with me.

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Customer reply replied 2 years ago
it costs extra to connect?

Remote service is an additional service but allows the expert to look at the issue and apply the fix directly.

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Yes.

Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified
Kamil Anwar and 87 other Email Specialists are ready to help you
Ask your own question now

Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=345242

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Customer reply replied 2 years ago
ok i accepted, now what

Please click the link below and run/open the downloaded program:.

https://secure.logmeinrescue.com/R?i=2&Code=345242

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Customer reply replied 2 years ago
ok i went to the page, it is asking me for a code

code is 903718

Ask Your Own Email Question

click ok

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Kamil Anwar
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 7,061
7,061 Satisfied Customers
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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