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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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Case NumberYesterday 3rd Feb 2016. I 't seem to have Outlook

Customer Question

Case Number(###) ###-####Yesterday 3rd Feb 2016.
I don't seem to have Outlook Express down in my Tools Bar anymore. Is there some way I can retrieve it from the hard drive. I really need all my emails etc back.
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 1 year ago.
Look, don't worry about it. I have free support elsewhere. Thank you
Expert:  Viet - Email Tech replied 1 year ago.

Great. Thank you for the update. Do you have any other computer question / issue I can help with today? Please reply at the box below. Thank you.