Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

My microsoft account is blocked - - I am a writer and up…

Customer Question
My microsoft account is blocked...
My microsoft account is blocked - for days- I am a writer and up against a deadline and I cannot open any new files on my Windows 7 computer and I cannot get Microsoft to unblock my computer HELP HELP HELP HELP HELP
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
2/2/2016
Email technician: Cody, Senior Systems Administrator replied 2 years ago
Cody
Cody, Senior Systems Administrator
Category: Email
Satisfied Customers: 4,303
Experience: Systems Administrator
Verified

This your email account or computer account?

Ask Your Own Email Question
Email technician: Cody, Senior Systems Administrator replied 2 years ago

Checking in to see if you still need help with this issue, if so please reply at your convenience.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can't get my Outlook Mail to work. When I open Outlook, a
I can't get my Outlook Mail to work. When I open Outlook, a box comes up on the screen and asks for my password. When I enter the password, either it says I am blocked or it just sits there and tries … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My computer was hacked. The hackers got to my phone. They
My computer was hacked. The hackers got to my phone. They got to my Facebook and messenger . I have been blocked with a certain person. Either one of us blocked each other. How can I start sending mes… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I forgot my password. Phone and iPad. I don't think so, had
I forgot my password. JA: Are you logged into your email account on any other devices? Customer: Yes, phone and iPad JA: Do you have security questions or a phone number on file to help reset your pas… read more
John Castle
John Castle
BSC in Computing Network Management and Design
262 satisfied customers
How can I unblock my microsoft account? I tried to set up my
I tried to set up my mail on my new computer and ai could not remember my microsoft password. I followed the instructions on resetting it but they blocked my account and I cannot seem to unblock it … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have previously blocked uber as an email source. I am
I have previously blocked uber as an email source. I am trying to unblock you on my Verizon email. Any help would be appreciated. … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I am told by Microsft that my account will be blocked unless
I am told by Microsft that my account will be blocked unless I "Unblock Verify Now." Is this correct? … read more
John
John
System/Network administrator
High School or GED
2,079 satisfied customers
I bought a new cell and tried signing in on my new cell
Hi I bought a new cell and tried signing in on my new cell is guess I forgot my password and I did try many times and finally got a Microsoft account and number reset my account but told me it has bei… read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
HI JUST BEEN 7 DAYS TRYING TO UNBLOCK hotmail account micro soft blocked and after three a
HI JUST BEEN 7 DAYS TRYING TO UNBLOCK hotmail account micro soft blocked and after three attempts they sent me e.mail. i am the the owner but sent me expires reset password ***** still waiting to unbl… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
My Hotmail account has been blocked for some reason. I am trying
My Hotmail account has been blocked for some reason. I am trying to get help getting it unblocked.… read more
JA Engineer
JA Engineer
Broadcast Engineer
Diploma (Honors)
163 satisfied customers
HELP!!! I have a free AOL email acct, had it for ever, and now it is l
HELP!!! I have a free AOL email acct, had it for ever, and now it is locked down. It ask me to reset my password XXXXX I did 11 times but cannot get into my email. What can I do?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
997 satisfied customers
I have been trying without success for two full days to take
I have been trying without success for two full days to take the block off of my system. I have lost two valuable days of work. Please stay with me until I get unblocked. It seems that someone has use… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
can an issue be resolved whereby my original hotmail account
can an issue be resolved whereby my original hotmail account has blocked access to mail, skype xbox .I have received new passwords after applications. Started new accounts etc. but the original accoun… read more
Cris
Cris
63 satisfied customers
I need to access emails in an .ost file. Can you help me how
I need to access emails in an .ost file. Can you help me how to do it? I am looking for an old email.… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
Hi, my hotmail account has been blocked. I have tried to unblock
Hi, my hotmail account has been blocked. I have tried to unblock it 5times with my origional information when I first opened it and with the latest updated information after I got married and moved co… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor's Degree
43 satisfied customers
My email ([email protected]) is blocked. I cant receive
My email ([email protected]) is blocked. I can't receive the code needed to unblock it because the alternate email address is obsolete. How do I enter my current alternate email in order to unblock my … read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Windows Live has blocked my email as they believe someone has
Windows Live has blocked my email as they believe someone has used my password XXXXX sent junk mail to my contacts. I get a screen that says my account has been blocked and a request to send me a code… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I have been completely blocked out of my e-mail account. Tried
I have been completely blocked out of my e-mail account. Tried resetting my password XXXXX information is sent to an account that I no longer have. The account name [email protected] If you could send… read more
Engineer-Thomas
Engineer-Thomas
Software Consultant & Engineer
Bachelor's Degree
43 satisfied customers
How do I unblock my account? It got blocked after I had clicked
How do I unblock my account? It got blocked after I had clicked on an incoming email which set up a chain of emails to my contacts. So many that my account was blocked. If I try to unblock my current … read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x