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All of a sudden my sent mail appears to be coming from

Customer Question
Dropbox, Inc and not me...
All of a sudden my sent mail appears to be coming from Dropbox, Inc and not me. Here's what it looks like to the recipient. How can I get rid of the dropbox, inc label?? I didn't add it.
Dropbox Inc
Thanks
Karen
Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
2/1/2016
Email technician: Kamil Anwar, Exchange & Email Consultant replied 2 years ago
Kamil Anwar
Kamil Anwar, Exchange & Email Consultant
Category: Email
Satisfied Customers: 6,691
Experience: 8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.
Verified

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks

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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 2 years ago

Please click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=900636

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Customer reply replied 2 years ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Live Phone Call. Let me know if you need more information, or send me the service offer(s) so we can proceed.I'd rather not do this by remote access. I'm already skeptical as 42.00 was just charged to paypal and not just the 5.00 deposit.
Email technician: Kamil Anwar, Exchange & Email Consultant replied 2 years ago

Unfortunately, i cannot assist with billing, but you can get billing issues clarified by phoning +1(###) ###-#### ***** you don't want to do this remotely, i can assist here. Click HERE and scroll down to the Signature section, and tell me what do you see there?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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