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I am able to send emails but on my desk top but do not

Customer Question
Hi I am able to...
Hi I am able to send emails but on my desk top but do not recieve them, however I can send and receive on my phone
Submitted: 2 years ago.Category: Email
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Answered in 1 minute by:
2/1/2016
Email technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,725
Experience: 10+ years of work experience.
Verified

Hello,

I will be the person helping you today. I can see that you may need a little bit of extra help. The problem has to do with the configuration on on the computer and requires a bit of analysis. May I start a screen sharing session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer. There will not be any extra charge for the remote session.

Thank you,
Jason

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