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I can not delete or read emails?

Customer Question
I can not delete or read emails?
Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
2/1/2016
Email technician: Richard, Email Systems Specialist replied 2 years ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you tell me which email program you are using please?

Thank you

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Customer reply replied 2 years ago
Hotmail.com
Email technician: Richard, Email Systems Specialist replied 2 years ago

Thanks,

The payment failed for the phone call, so we will continue here

Please do the following in Internet Explorer

Click Tools (the gear wheel top right) than Internet Options

Click on the General Tab and Delete all Temporary Internet Files.

Than click the Advance Tab and click Reset

Then restart the computer and tell me if it now functions please.

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Customer reply replied 2 years ago
even I cant click the wheel it wont work
Email technician: Richard, Email Systems Specialist replied 2 years ago

Its the wheel in the top right of internet explorer, not the one in Hotmail, is that the one your clicking?

I made a request to connect to your computer and I can then do this for you.

Please accept it.

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Customer reply replied 2 years ago
this 39 dollars is aone time thing right
Email technician: Richard, Email Systems Specialist replied 2 years ago

correct, just for this question so I connect and fix this directly for you

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Customer reply replied 2 years ago
I wont be able to get you back on if turn mycomputeroff
Email technician: Richard, Email Systems Specialist replied 2 years ago

you will, you just return to this web page here.

You can press CTRL + D to add it to your favorites.

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Customer reply replied 2 years ago
why cant you call me?
Email technician: Richard, Email Systems Specialist replied 2 years ago

because your payment did not clear on it.

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Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
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Experience: Over 15 year experience in Email Systems and Programs

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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