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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I am trying to transfer all of my email conversations

Customer Question

Hello, I am trying to transfer all of my email conversations (sent/received/archive folders) from a godaddy email address (****@****************.com) to a newly created gmail address ([email protected]). I began the transfer under the import options in gmail, but I'm not seeing my sent messages come through. Is there a way to do a transfer such that the whole conversations come through as well as the folder structure?
Submitted: 1 year ago.
Category: Email
Expert:  Kamil Anwar replied 1 year ago.

May i connect with you remotely to check and do this for you? Thanks

Customer: replied 1 year ago.
to my desktop?
Expert:  Kamil Anwar replied 1 year ago.

Yes

Customer: replied 1 year ago.
I'd rather not connect remotely, but is there a way that you can walk me through the steps?
Expert:  Kamil Anwar replied 1 year ago.

Yes, Download Thunderbird and Add GoDaddy Account as IMAP. Then, add Gmail account as IMAP and move Sent Mails from GoDaddy to the Gmail's sent folder.

Expert:  Kamil Anwar replied 1 year ago.

You can also move the entire folder structure this way.

Customer: replied 1 year ago.
Downloading thunderbird now
Expert:  Kamil Anwar replied 1 year ago.

OK.

Customer: replied 1 year ago.
Will this maintain the folder structure as well?
Expert:  Kamil Anwar replied 1 year ago.

You will just drag and drop to Gmail, so it is like copying the exact thing from GoDaddy to Gmail.

Customer: replied 1 year ago.
This is the screen I see right now
Customer: replied 1 year ago.
can you explain the next step?
Expert:  Kamil Anwar replied 1 year ago.

Yes, click email and add godaddy account.

Expert:  Kamil Anwar replied 1 year ago.

I suggest we do it remotely, it will be quick.

Customer: replied 1 year ago.
alright
Expert:  Kamil Anwar replied 1 year ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

Expert:  Kamil Anwar replied 1 year ago.

Click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=440948

Customer: replied 1 year ago.
I apologize, my card is not being accepted
Expert:  Kamil Anwar replied 1 year ago.

No worries, click the link below and run/open the downloaded program:
https://secure.logmeinrescue.com/R?i=2&Code=440948

Expert:  Kamil Anwar replied 1 year ago.

Please open the downloaded file support-logmeinrescue.

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