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I contacted your company about an hour ago. Can you you hook
Pearl, I contacted your company about an hour ago. Can you you hook me up with a specialist. I'm ready to chance the $5.00 now to get some help. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
134 satisfied customers
Unable to send email, I am able to type a email not nothing
unable to send email, I am able to type a email not nothing happens when I hit send. also all history of sent or receved emails are gone. just a open space where the notes should be. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I cannot send or recive emails on mozilla thunderbird
I cannot send or recive emails on mozilla thunderbird although all my details and password ***** correct. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
7,201 satisfied customers
Successfully downloaded 150+ emails after installing
successfully downloaded 150+ emails after installing Thunderbird on this borrowed laptop. Problem is now when I try to check for new emails I get the following error message … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I just got an Iphone 6s. I have tried from my windows
OK, I just got an Iphone 6s. I have tried from my windows computer to send mail over thinderbird and I continually get the message: Sending of the message failed. The message could not be sent because… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
As of this morning I am no longer able to access my email
As of this morning I am no longer able to access my email using Thunderbird. I can still access the address book but am no longer able to look at email on my desk top computer. I am able to access the… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I've used Thunderbird since 2010 and absolutely loved it
I've used Thunderbird since 2010 and absolutely loved it -except thought the spam filter was hard to use or ineffective -so I got way too many junk emails. I had a Verizon address (which I am having t… read more
robert
robert
Bachelor's Degree
2,594 satisfied customers
I have been using Thunderbird for a couple of years, as of
I have been using Thunderbird for a couple of years, as of 6-24-17 I have not been able to send or receive e-mails. I am using TDS Mail as my provider and after 3 wks. of waiting they are telling me t… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I'm using Thunderbird 52.1.1 and since yesterday morning
I'm using Thunderbird 52.1.1 and since yesterday morning have been unable to download any emails. I can send, but not receive. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I forgot my password and would like yo change it. I would
I forgot my password ***** would like yo change it. I would like to get in to my email. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Can't receive my email, thunderbird? web browser? sorry, not
sorry, not much. tried to use thunderbird trouble shooting guide and now I am here … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I've recently moved to America from Australia. I am still
Hi, I've recently moved to America from Australia. I am still using my email address and receiving emails fine however I am unable to send emails. I use the Thunderbird email program and my ISP is Fro… read more
technicalcat
technicalcat
Computer Science
840 satisfied customers
My business email is through yahoo...not my choice. I use
My business email is through yahoo...not my choice. I use Outlook. I have not been able to get into my emails since last Friday morning without Outlook rebooting and killing everything I've typed. I h… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I have been using Apple desktop computers for many years and
I have been using Apple desktop computers for many years and now I can't collect any mail. It says to use my password ***** it no longer recognises it. I have also an iPad and it collects the mail. … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Cannot access Gmail from the Mozilla Thunderbird site. Since
Cannot access Gmail from the Mozilla Thunderbird site. Since we have extreme medical bills at this time we cannot afford a large dollar payment.… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I have a gmail account on my android (of course) but I also
I have a gmail account on my android (of course) but I also have the account in my thunderbird shredder with imap configuration. I configured it a few months ago and everything worked perfectly. I hav… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
cannot send or receive email through comcast server. comcast
cannot send or receive email through comcast server. comcast says that all settings r correct on its end am using thunderbird version 17… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
My computer failed and I had to completely reset the software
My computer failed and I had to completely reset the software and download new software for other programs such as Thunderird. In doing this, I "lost" my complete files of "saved messages" (both Incom… read more
James K.
James K.
Consultant
1,585 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

7,201 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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