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A box entitled Internet - E-mail - ******@*****.*** is

Customer Question
popping up everywhere? It...
A box entitled Internet - E-mail - ******@*****.*** is popping up everywhere? It has Server information for smtp.gmail.com
User Name: ******@*****.***
It is asking for a password. I put in my g-mail password ***** that does not work.
How do I get a new password ***** remove this box?
Submitted: 2 years ago.Category: Email
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Answered in 3 minutes by:
1/29/2016
Email technician: John, Email Support Specialist replied 2 years ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 6,053
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you.

This can be due to corrupt profile or incorrect settings in the email client/program.

Which email program do you use for checking your gmail,is it Microsoft Outlook, windows live mail or any other?

Are you able to login to your gmail using Internet explorer?

Sincerely,
John

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