Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Our five gmails have totally disappeared. Something weird…

Customer Question
Our five gmails have totally...
Our five gmails have totally disappeared. Something weird changed one of them so I closed it and the same thing happened until they all disappeared. I rebooted and can't get them back. Help!
We have had these for several years with no problem.
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
1/28/2016
Email technician: Dustin, Email Specialist replied 2 years ago
Dustin
Dustin, Email Specialist
Category: Email
Satisfied Customers: 14,274
Experience: Specializing in Thunderbird, Eudora, Outlook, Outlook for Mac, Mac Mail, Windows Live mail, Incredimail and a few others! Also Worked in The US Army as A Network Switching Systems Operator/Controller
Verified

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you're using.

Windows XP, Widows Vista, Windows 7, Windows 8, Or a Mac.

If it's a Mac, please check the OSX version as follows.

Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
Someone has hacked my gmail account and I am still getting
Someone has hacked my gmail account and I am still getting verification codes and I can't remember my password...... … read more
Justin Johnson
Justin Johnson
Owner
2,419 satisfied customers
I need to recover at least 3 accounts from a know hyjacker,
I need to recover at least 3 accounts from a know hyjacker, girlfriend or ex girlfriend, got one of them back but was half deleted and would like to recover lost data. There were lots of risky picture… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Although Outlook is my default e-mail server almost all
Although Outlook is my default e-mail server almost all incoming mail is diverted to g-mail. I have made no changes to my settings. … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
It's not a computer I'm having trouble with. I had dealings
It's not a computer I'm having trouble with. I had dealings with Apple this morning and problems I was having with the iCloud. I was able to restore my gmail account as I remembered my password, but w… read more
Jeremy K
Jeremy K
Lecturer (Assistant Professor)
PhD
29 satisfied customers
I need an I.T. Person. I have three questions I need help
I need an I.T. Person. I have three questions I need help with. One is my main gmail has been hacked. 3 months ago and I need advise concerning my next step? I've reported, 21/2 months ago to the FBI … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My mail is threw apple iCloud where I think I got this after
My mail is threw apple iCloud where I think I got this after installing on 2 phones it started and my iPad and iPhone 7 are both acting the same so it's***@******.*** and my iPad has***@******.*** on … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
A problem receiving emails from my business account,
a problem receiving emails from my business account,***@******.*** … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My wife and I use the same gmail account e-mails. I have an
My wife and I use the same gmail account for our e-mails. I have an HP laptop, my wife has an Apple I-pad, I have a samsong smart phone and my wife has a Motorola smart phone. We get emails on all of … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
577 satisfied customers
We and unable to receive (incoming emails) on our enterprise
we and unable to receive (incoming emails) on our enterprise gmail account but can send them. everything was working well until 9 days ago.… read more
Tim
Tim
Bachelors in Information Technology
12 satisfied customers
It's a long one. MY ISP quit Google and got their own server.
It's a long one. MY ISP quit Google and got their own server. When this happened, I tried to get into my Gmail and got the message my acct was temporarily disconnected. This has been a harrowing exper… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Help! After years of using Windows LiveMail I am suddenly
Help! After years of using Windows LiveMail I am suddenly having trouble with some of my emails and it all appears very haphazard. Instead of coming into my ‘in' box some come only into ‘Quick View', … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
992 satisfied customers
Greetings, None of our Apple devices are receiving email
Greetings, None of our Apple devices are receiving email from a specific gmail account. We have two iMacs, an iPhone, and an iPad at home that stopped receiving email from the gmail account at 2:00 am… read more
Carl L
Carl L
Owner/CEO
Vocational, Technical or Trade Scho
627 satisfied customers
I have lost all of my g-mail between 01/15 and today, which
I have lost all of my g-mail between 01/15 and today, which I suspect is because of having a n e-mail from medscape, which had an e-mail called pol.net. I received messages stating the service would e… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
Aol has eradicated some of my precious emails that I wanted
Aol has eradicated some of my precious emails that I wanted to keep. How do I get them back? I do not like this getting daily stuff and not keeping yesterday's emails. I am getting short changed. I pa… read more
Chris R.
Chris R.
Bachelor\u0027s Degree
87 satisfied customers
Whenever I sign in to my gmail account - the screen appears
Whenever I sign in to my gmail account - the screen appears all garbled...ie; I can see my chosen background graphic image but there are no messages displayed, no messages box, and all other graphic i… read more
Josh
Josh
It Support Specialist
Associate Degree
5,158 satisfied customers
I couldnt send an email after several attempts. I tried to
I couldn't send an email after several attempts. I tried to refresh the page and was asked to save it as some sort of binary file. Now I can't access any of my gmail accounts on several computers or I… read more
WebGuy101
WebGuy101
Owner
Master Certified Tech Support Pro
111 satisfied customers
For the past couple of weeks, I have been having a problem
For the past couple of weeks, I have been having a problem with GMail becoming unresponsive when it is trying to load a new message. The Loading... status at the top of the display appears and never c… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I am having a weird Hotmail problem. My new messages come in
I am having a weird Hotmail problem. My new messages come in okay, but when I try to REPLY to them, instead of bringing up the original message, to REPLY to, all I get is a "blanK' box that is the sam… read more
Qin Xia
Qin Xia
Master\u0027s Degree
922 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x