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My wife upgraded her iPhone last night and I restored a
My wife upgraded her iPhone last night and I restored a complete back up from her old one, and i can't get her gmail to work i enter her password, and it won't accept … read more
Justin Johnson
Justin Johnson
Owner
3,006 satisfied customers
I give my aunt an iPhone yesterday and added it to my AT&T
I give my aunt an iPhone yesterday and added it to my AT&T acct her old phone number(###) ###-####was originally listed with gmail account. Under Martha DeMarzi. We set up her new phone yesterday and … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I le my aunt use my computer now i keep getting emails to
i le my aunt use my computer now i keep getting emails to update her email … read more
Senthil
Senthil
Sr. IT Analyst
BE
169 satisfied customers
I'm trying to help an 80 year old friend who has not used
I'm trying to help an 80 year old friend who has not used her gmail account since 2014. So, the password ***** have been deactivated. We tried to have a verification code sent to my gmail***@******.**… read more
Pete
Pete
Engineer
Bachelor's Degree
2,966 satisfied customers
My wife has just bought a new computer, and when starting it
my wife has just bought a new computer, and when starting it up it asked for a mircosoft account and what she gave me didn't work so I created a new account using her gmail email as the email address but now when I'm asked to verifiy any thing by email no new emails come though … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
I have lost gmail and now can't access my kindle cloud
I have lost gmail and now can't access my kindle cloud library … read more
Kamil Anwar
Kamil Anwar
Exchange & Email Consultant
Bachelor's Degree
1,765 satisfied customers
I dont seem to be able to get confirmation when I reset my
I dont seem to be able to get confirmation when I reset my password … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
235 satisfied customers
I'm replacing my Thunderbird with Gmail & I need some
Hi! I'm replacing my Thunderbird with Gmail & I need some help.... … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
I am trying to recover my aunt's gmail / facebook /
I am trying to recover my aunt's gmail / facebook / whatsapp, but her daughter died in December 2016 and she had all the passwords, recovery questions and her cell number so now we cannot get any of these. her email address is***@******.*** and her cell number is +27###-##-#### My name is René and my email address is***@******.***. Please can you assist. We have tried all the online options but do not know any of the answers. … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,275 satisfied customers
I have an account and I cannot access it. I have been trying
I have an account***@******.*** and I cannot access it … read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
My 83 year old aunt has forgotten her email password and she
My 83 year old aunt has forgotten her email password ***** she just bought an iPhone and I can not get her email on the phone without it. … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,648 satisfied customers
My email account is not working suddenly. It says that my
My email account is not working suddenly. It says that my password ***** ***** right. I need help urgently to fix it. CAN YOU HELP ME RIGHT AWAY MINKIE MEDORA… read more
Yvette
Yvette
Bachelor of Science
54 satisfied customers
hotmail account for my 90 year old aunt is locked because we
hotmail account for my 90 year old aunt is locked because we need to get a security code. The only phone # XXXXX in her account is the phone at her house. her house is 120 miles from me. I asked to ha… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
have had an e-mail account for 5 years [email protected]
have had an e-mail account for 5 years [email protected] After having been gone on vac. for a week I turned on my computer to find that I had to log in again. I thought there was something new with… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
My mother is 88. Somebody worked on her computer and wiped
My mother is 88. Somebody worked on her computer and wiped out all her data. She had her Google password XXXXX on the sign-on window. It is now gone and she can't remember her Google password, which m… read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
1,074 satisfied customers
my wife is a gmail user and does not remember her password
my wife is a gmail user and does not remember her password XXXXX years ago. She has a new iPad and cannot get into her gmail account. How can she get a new password XXXXX get into her account and then… read more
Hunter Owens
Hunter Owens
Computer Specialist
Bachelor's Degree
1,008 satisfied customers
Ive had a gmail account for over a year with no problems,
I've had a gmail account for over a year with no problems, until recently. One of my friends usually sends me email every day. Suddenly, in Sept or Oct, I was no longer receiving mail from her. I talk… read more
Chris R.
Chris R.
Bachelor's Degree
1,948 satisfied customers
Hi There! My name is XXXXX XXXXX Chico, ca and I have a simple
Hi There! My name is XXXXX XXXXX Chico, ca and I have a simple question. I reallly need to help my cousin. She really needs a email address that can't be detected on her network She is sure her Aunt i… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,648 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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