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I can not open my gmail account, gives the following error…

Customer Question
I can not open my...
I can not open my gmail account, gives the following error message:"Too many redirects occurred trying to open https://mail.google.com/mail/.
I have Safari version 5.1.7(7534.57.7)
Ward
Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
1/26/2016
Email technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 18,699
Experience: 10+ years of work experience.
Verified

Hello,

I will be the person helping you today.

I can see that you may need a little bit of extra help.

May I ask if you still need help with this problem? If so, may I start a screen sharing session on your computer and help you resolve the problem?

Once the remote session begins, we will be able to communicate via a chat window on your computer.

Thank you,
Jason

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Email technician: Jason Jones, Computer Technician replied 2 years ago

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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