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Hi David. My name is***** you for your question and the opportunity to assist.
If the upgrade via Windows Update is failing try doing it using a flash drive.
Plug a flash drive of at least 4GB capacity into your computer and go here:
On that page click Download Tool Now. Once the tool installs it
will run. Accept the license agreement.
Select "Create installation media for another PC"
Select Language, Edition and Architecture (will be filled in by default if doing it from the computer you want to upgrade"
Click Next and select "USB flash drive"
follow the prompts and once the flash drive has been prepared
open This PC/Computer and open the flash drive folder and run setup.exe
to begin the upgrade.