Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

Can I have my password changed

Customer Question
can I have my password...
can I have my password *****
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 1 minute by:
1/26/2016
Email technician: John, Email Support Specialist replied 2 years ago
John
John, Email Support Specialist
Category: Email
Satisfied Customers: 5,949
Experience: I've been in the IT industry for the past 7+ years. I do e-mail password recovery, compromised email account recovery and more.
Verified

Hello my name is***** will be assisting you today. I will try my best to help you.

Ma'am what password ***** you trying to change is it for your email account or windows 7 login?

Sincerely,
John

Note: - To reply back to me use the reply box below in this page.

Ask Your Own Email Question
Customer reply replied 2 years ago
log in
Email technician: John, Email Support Specialist replied 2 years ago

Just to clarify do you mean windows 7 login ?

John

Ask Your Own Email Question
Customer reply replied 2 years ago
I had a problem that was solved last night by one of your techs. I forgot about until today I need to change the password *****
s used to open computer
Customer reply replied 2 years ago
you sent me a temporary password ***** you could help me with this process
Email technician: John, Email Support Specialist replied 2 years ago

I am confused,i saw the question that another expert solved and i believe it was regarding an email issue my question is this password ***** your xfinity email account?

Ask Your Own Email Question
Customer reply replied 2 years ago
not my e-mail ! when I open the computer it ask for my password ***** I can open up to my homepage! xfinity told me to contact micro ware to have this done
Email technician: John, Email Support Specialist replied 2 years ago

OK is it a windows 7 or window 8 or windows 10 PC?

If its a windows 8 or windows 10 PC are you using a online login account which is like a email address or local account which only have a user name for example John?

Ask Your Own Email Question
Customer reply replied 2 years ago
another thing I was asked 4x's to put in my payment (visa#) I hope this isn't a reflection of $ 36 x 4! my computer is windows 8 however I'm using windows7 that was the problem the tech fixed for me last night! I don't want nothing to do with windows 8
Customer reply replied 2 years ago
when I turn on my computer my name peggy appears and below it is where you type in your password
Email technician: John, Email Support Specialist replied 2 years ago

I do not know about the payment for that you need to contact customer care.

OK i believe you are using local account.

Do you have any other user accounts showing in the Login screen.If possible could you please take a picture of the login page and send it to using the paperclip icon in this page.

John

Ask Your Own Email Question
Email technician: John, Email Support Specialist replied 2 years ago

Ma'am did you see my previous reply if so could you please let me know whether you have any other user accounts showing in the Login screen?

If possible could you please take a picture of the login page and send it to using the paperclip icon in this page.

John

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I can not get into either one of my emails. I have 2 that I
I can not get into either one of my emails. I have 2 that I use on my cell phone. I had to reset my cell phone and now I can not get it set back up. … read more
Justin Johnson
Justin Johnson
Owner
2,427 satisfied customers
Cannot remember my password for my email bigpond accounting
Hi cannot remember my password ***** my email bigpond accounting have a new phone iPhone x I have a iPad which I already can get my emails but I have to set up my email account on new phone but I cann… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I changed my gmail password about 3 weeks ago and about one
Hi. I changed my gmail password about 3 weeks ago and about one week ago I could no longer sigin from my laptop however my ipad and iphone were fine. I tried the recovery steps but it does not recogni… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I forgot my password and don't have a default email address.
I forgot my password ***** don't have a default email address … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
686 satisfied customers
I forgot my gmail password and my phone is broken how can i
hi i forgot my gmail password ***** my phone is broken how can i reset my password ***** they can help me with my phone. … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,089 satisfied customers
My email will not accept my password. I have not for some
I have not for some reason a week ago my kindle would not accept my password … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
2,556 satisfied customers
I believe it has been hacked and my password has been
I believe it has been hacked and my password ***** been changed … read more
Josh
Josh
It Support Specialist
Associate Degree
5,160 satisfied customers
I forgot my password and security questions. I have been
I forgot my password ***** security questions. I have been trying to get my password ***** yahoo and nothing helps. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I had to change my password for Yahoo (where my email is
I had to change my password ***** Yahoo (where my email is located) in my cell phone. I use Thunderbird on my desktop PC and also my laptop. Of course when I try to use either of those, the Thunderbir… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I forgot my aol password and would like to change to a new
I forgot my aol password ***** would like to change to a new password … read more
cvd4311
cvd4311
Computer Analyst
Bachelor\u0027s Degree
727 satisfied customers
I have a hotmail account but rarely ever used it but now
I have a hotmail account but rarely ever used it but now when I try to refresh my emails it says "The user name or password ***** *****" but I know that it is the right ones… read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
I'm having trouble with my gmail account,I keep receiving an
hello , i'm having trouble with my gmail account,I keep receiving an request to reconfirm my password ***** I enter the password ***** the save button ,and the next time I open my email ,the request r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I loss my password Apple e-mail address which means I 't
I loss my password ***** my Apple e-mail address which means I don't have a password ***** my cell phone or I pad. Cannot retrieve it. Need help as my answers to the questions to change my passwords d… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
password ***** reinstall Mozilla thunderbird email
How do I access my Mozilla thunderbird email when I don't seem to have the old password? I have Windows 8.1 operating system… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I cant get my new iPhone, and older iMac and iPad to all access
I can't get my new iPhone, and older iMac and iPad to all access my gmail account because the passwords got all mixed up. I have tried to reset passwords several times and now I am totally confused. C… read more
John T. F.
John T. F.
Self-employed Business Owner
Two Decades Field Experience
1,041 satisfied customers
I have lost my gmail password and I have changed my country
I have lost my gmail password and I have changed my country so my phone have change already tht 's why. I can't get my confirm code it's big problem for me,,??… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
Dear Sirs, My name is XXXXX XXXXX I have the [email protected],
Dear Sirs, My name is XXXXX XXXXX I have the [email protected], but I have forgot my password. I have tried to send a form 2 times with should send my password, but there was to little informatio… read more
Molinari
Molinari
Professional Tech Expert
CompTIA A+ Certification
4,157 satisfied customers
I have a new computer with Windows 7 and my Eudora e-mail wants
I have a new computer with Windows 7 and my Eudora e-mail wants my Password. If I ever had a password, I have no idea what it is. How can I get a Password XXXXX will open Eudora. I'm not able to send … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
3,940 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x