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I want to upgrade my current operating system (Windows 7) to…

Customer Question
Hello. I want to upgrade...
Hello. I want to upgrade my current operating system (Windows 7) to Windows 10. Tried to do it, but cannot. Here is the reference code:
0x80070422-0x90016.
Please help me :)
Submitted: 2 years ago.Category: Email
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Answered in 2 minutes by:
1/25/2016
Email technician: Richard, Email Systems Specialist replied 2 years ago
Richard
Richard, Email Systems Specialist
Category: Email
Satisfied Customers: 47,537
Experience: Over 15 year experience in Email Systems and Programs
Verified

Hi there and welcome

Can you please disable your Anti Virus software on your computer, then try to do the update to windows 10 again.

Please let me know if it then completes.

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Customer reply replied 2 years ago
Richard, I did that, and tried agaiin. Still would not upload:(
Email technician: Richard, Email Systems Specialist replied 2 years ago

exact same error message or now a different one?

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Richard, Email Systems Specialist
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