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Gayle... cannot open gmail after changing google password.

Customer Question
Gayle... cannot open gmail...

Gayle... cannot open gmail after changing google password. Gt the message contact support.google.com/mail/answer/14257. Cannot retrieve that either

Technician's Assistant: Thanks. Can you give me any more details about your issue?

Each time i try to send an email, that is the response I gt

Submitted: 2 years ago.Category: Email
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Answered in 15 minutes by:
1/24/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,577
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Is your gmail email currently working at the gmail.com website or not?

Are you currently able to receive email messages fine or not?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Email Question
Customer reply replied 2 years ago
I have a mac. I changed the google password ***** and for some reason my gmail account will not send emails to people. I keep getting the message support.google.com/mail/answer/14257 when I try to send an email. Yes, remote
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Thank you. Please accept the remote support offer, then please click on the website below to connect remotely with me:

http://www.teamviewer.com/

, then download and install the TeamViewer application there

, then tell me the ID and Password ***** the TeamViewer application.

Please reply at the box below. Thank you.

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