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Since I last wrote to you about losing my email, I recently…

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Since I last wrote to...
Since I last wrote to you about losing my email, I recently made an adjustment with Google and I did get a lot of my emails that I put in folders on the left side of the email page, but still, I can't find the folder with 10,000 emails in it. That's what I'm looking for.
Submitted: 2 years ago.Category: Email
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Answered in 20 minutes by:
1/23/2016
Email technician: Jess M., Computer Support Specialist replied 2 years ago
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
Experience: Computer Software Support Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Are you using a computer to access your Gmail? Or are you using a smartphone? or both?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

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Customer reply replied 2 years ago
I usually use my computer for that particular account, I use my iphone at times, but more often my computer 99% of the time.
Email technician: Jess M., Computer Support Specialist replied 2 years ago

Thank you for writing back with that information.

In your computer, are you using a web browser like Internet Explorer, Chrome or Safari, to access your Gmail?

Or are you using an email program like MS Outlook?

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Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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