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I HAVE an E-mail account *******@*****.**.***. Recently it…

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i HAVE an E-mail account...
i HAVE an E-mail account *******@*****.**.***. Recently it began resending old messages that had been read and deleted. it sends 1500 or so messages each time I log in. Is there some way to recover the use of my E-mail.
Submitted: 2 years ago.Category: Email
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Answered in 5 minutes by:
1/22/2016
Email technician: Jason Jones, Computer Technician replied 2 years ago
Jason Jones
Jason Jones, Computer Technician
Category: Email
Satisfied Customers: 19,487
Experience: 10+ years of work experience.
Verified

Hello,

I am the person that will be helping you today.

I must ask a question or two before we begin. Thank you in advance for taking the time to answer.

Which program do you use to access your email (Outlook, Mac Mail, Entourage, Internet Explorer, Firefox, etc)?

Thank you,
Jason

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Customer reply replied 2 years ago
my *******@*****.**.*** email sends 1500 old deleted emails when i login to my account. it requires deleting each of them. How can we stop this old deleted emails?
Customer reply replied 2 years ago
how would I or we stop receiving old previously deleted emails?
Email technician: Jason Jones, Computer Technician replied 2 years ago

Thank you for the update. A phone call will not help in any way.

May I start a remote screen sharing session with you so that I can better help you resolve this problem?

When the remote begins, a chat window will appear that we can use to communicate with each other.

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Customer reply replied 2 years ago
I am not certain whaat I need to do, but will try again later. Good by.
Email technician: Jason Jones, Computer Technician replied 2 years ago

If you wish, I can remote into your system and fix this for you. I will be standing by.

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Email technician: Jason Jones, Computer Technician replied 2 years ago

Hello,
May I ask whether or not you still need help with this problem?
Thank you,
Jason

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