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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I have an iPad running latest software. I received a message

Customer Question

I have an iPad running latest software. I received a message from Google saying I needed to reset my gmail password. I have now reset the password ***** & keep getting the error message " the email & password ***** entered don't match" my email program is not downloading any mail or allowing me to send any mail. I am at a loss. Can you help.
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome

Exactly how did you receive this message to reset your password? Was it via an email that appears to come from Google?

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