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I have two emai that is causing me much confusion I need…

Customer Question
I have two emai that...
I have two emai that is causing me much confusion I need c,ose down one completely help me close down *********** and live up running ***********thanks
Submitted: 2 years ago.Category: Email
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Answered in 1 minute by:
1/21/2016
Email technician: Harold Hanna, Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Engineer
Category: Email
Satisfied Customers: 342
Experience: Sr System Administrator at General Dynamics
Verified

Hello what exactly are you having trouble with as far as the email? You can disable the one by logging into it, are you able to do this or do you need instructions on how to do that?

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Customer reply replied 2 years ago
I wont let me lopg in because I forgot my password ***** I cant do it vbecause tghey" kedep confusing the two
Email technician: Harold Hanna, Engineer replied 2 years ago

Give me just a moment please and I will call. Can you elaborate on if you are able to log into the email or not?

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Customer reply replied 2 years ago
just how since i can't sign in
Customer reply replied 2 years ago
have we lost connection
Customer reply replied 2 years ago
have we lost connection should I not expect a reply
Email technician: Harold Hanna, Engineer replied 2 years ago

I am still here but we will have trouble getting rid of the one email if you can't log in..

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Email technician: Harold Hanna, Engineer replied 2 years ago

Have you ever owned the account?

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Email technician: Harold Hanna, Engineer replied 2 years ago

I just attempted to accept the call, but it said that the payment didn't clear yet. I am able to call you once this clears. if it is easier to talk on the phone with you, or I can continue attempting to help here.

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Email technician: Harold Hanna, Engineer replied 2 years ago

I have had customers who attempt to use the phone call feature that have their credit card companies call to verify the purchase. If your card should be working, try checking your cell phone and see if you are getting any calls, it may be your credit card company.

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Email technician: Harold Hanna, Engineer replied 2 years ago

It is still saying the payment did not go through.

"The customer’s payment didn’t clear. Wait and refresh the page to try again."

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Jess M.
Jess M., Computer Support Specialist
Category: Email
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