Email

Need help with email? Ask your email questions online

Ask a Computer Expert,
Get an Answer ASAP!

I had my job on but somehow all disapeared .I want to

Customer Question
I had my job on***@******.***...
I had my job on***@******.*** but somehow all disapeared .I want to recover that and get the files back.My active email address is farhang @ ptrdptyltd.com.au.
Thank you
Submitted: 2 years ago.Category: Email
Show More
Show Less
Ask Your Own Email Question
Answered in 2 minutes by:
1/20/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 41,579
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Do you mean your email messages in your gmail email account are missing?

Are you currently able to sign in your gmail email address or not? Is there any error or message?

Do you have a phone number ending with the two digits 33?

Do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Ask Your Own Email Question
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago

Can you please tell me what happens when you sign in your gmail email at the www.gmail.com website? Is there any error or message?

When you are available, please type at the box below, then click on the Reply button below to communicate with me. Thank you.

Ask Your Own Email Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with an email technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,556
2,556 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

2,556 satisfied customers

Computer Software Support Specialist for more than 10 years

Kamil Anwar

Kamil Anwar

Exchange & Email Consultant

1,765 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Chris L.

Chris L.

Support Specialist

1,718 satisfied customers

Certified Email Expert with over 10 years experience.

James K.

James K.

Consultant

1,585 satisfied customers

Technical Director of IT Company

Frederick S

Frederick S

Computer Specialist

701 satisfied customers

Computer technician; founder of a home PC repair company.

IT Miro

IT Miro

Computer Scientist

686 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

A. Stevens

A. Stevens

Computer Engineer

530 satisfied customers

10+ years of Desktop, Laptop, and Server troubleshooting and support.

< Previous | Next >

Related Email Questions
I am unable to recover my account. The email address that
Hi I am unable to recover my account. The email address that the recovery code goes to is no longer available. It was one for***@******.***. I am trying tp … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I want to know if all 3 emails are active and still
I want to know if all 3 emails are active and still available? … read more
John Castle
John Castle
BSC in Computing Network Management and Design
264 satisfied customers
I've had an email since before 5/2006 and someone jacked it
Hey I've had an email since before 5/2006 and someone jacked it sometime in 2011. ***@******.***. I keep getting messages to this email and I have asked them several times to not use this. These messa… read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
1 satisfied customers
My house was broken into about two weeks ago and they stole
Good Afternoon, my house was broken into about two weeks ago and they stole some electronics including a computer and tablet. Since they they have been breaking into my gmail account which is obviousl… read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
Nothing with my computer - I recently switched my cell phone
Nothing with my computer - I recently switched my cell phone over to straight talk (on March 7th)...then my mother passed away on March 13th and my grandson got a hold of my cell phone and deactivated… read more
Ugo A
Ugo A
BA/BS
67 satisfied customers
Somehow I was logged off my gmail and can't remember my
Somehow I was logged off my gmail and can't remember my password. I have tried all your suggestions, but you keep asking for the last password ***** remember using. If I remembered that, I wouldn't ne… read more
sandy
sandy
Technical Specialist
B.Tech
2,670 satisfied customers
I have a Samsung s7 phone and I lost my yahoo mail acct
I have a Samsung s7 phone and I lost my yahoo mail acct cannot get into my mail.I've changed my phone number and since then I'm having problems with my yahoo acct my old number in my yahoo acct is(###… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
My GMail is nd I had established a, secondry Email address,
hello James, my GMail is***@******.*** nd I had established a … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,186 satisfied customers
Story.. it was somehow tied to Xbox live account and now it
long story.. it was somehow tied to Xbox live account and now it not receiving email … read more
Josh
Josh
It Support Specialist
Associate Degree
5,163 satisfied customers
Compuer crashed. am trying tov reinstall thunderbird and
compuer crashed. am trying tov reinstall thunderbird and hopefuly to recover address book. jj … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,554 satisfied customers
I have pandora. I retired in August and my subscrition was
Hi my name is***** and I have pandora. I retired in August and my subscrition was tied to my work email which was***@******.*** that I no longer can get to.I just got a new phone I do not know the pas… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I have lost my gmail password i just want recover my gmail
i have lost my gmail password ***** just want recover my gmail back … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
Problem I've tried to figure out. I've had my email address
Hi I'm Marie. Problem I've tried to figure out. I've had my email address of***@******.*** deleted not by me but seems like from yahoo due to a fraud problem. I am not getting any of my mail from this… read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,462 satisfied customers
I have a google / Gmail account that's not been used for
I have a google / Gmail account that's not been used for some years that I wish to activate . The email address used to log in is***@******.***. Ive forgotten the password ***** have asked the people … read more
Benimur
Benimur
Senior Technician
Associate Degree
13 satisfied customers
What is this going to cost me? I have been locked out of my
what is this going to cost me? I have been locked out of my gmail accout for 3 days and I am job searching … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have an employee in a remote location who lost her outlook
I have an employee in a remote location who lost her outlook password. As the admin I went on and issued a new one but now she cant find her contacts, distributions lists etc. … read more
D.Sandlin
D.Sandlin
Support Technician
6,708 satisfied customers
I was incited constantly by Google to get a "new" inbox or
I was incited constantly by Google to get a "new" inbox or account. I went ahead by mistake -and, yes, they created a new, different Gmail account and the one I was using DESAPEARED WITH ALL MY CONTAC… read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
1,718 satisfied customers
I deleted my entire personal email accounts and somehow inadvertly
I deleted my entire personal email accounts and somehow inadvertly cleaned out my deleted box. This Personal forder had many emails that I need? How can I retrieve??… read more
Cory
Cory
Vocational, Technical or Trade Scho
1,555 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x