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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I'm locked out of my Gmail account my phone was having

Customer Question

I'm locked out of my Gmail account my phone was having issues I took it to be fixed they cleared all my data ended up having to get a new phone but now I can't get into my Gmail,facebook,games,ect the Gmail account was. ***@******.*** pass word was. batmangray1
If summone could help me with this prob my phone # *****(###) ###-#### ***** new Gmail is***@******.*** thank you Michael
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. I am trying to reset your account now and it is asking for a code to be sent to your mobile number ending in 26.

If the number you posted is the one on your Gmail profile, please tell me the code that you get.
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Expert:  Jess M. replied 1 year ago.

Hi, how is it going?

Did you receive a CODE through text or SMS from Gmail in your mobile phone?

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