Can you please click on the website below:
, then there, select the "I forgot my password" option, then click on Next
, then enter your hotmail email address in the first box
, then in the second box, enter the characters as shown on the page
, then click on Next, and follow the instructions there in order to reset your hotmail account password.
- If you are stuck at any step, please let me know. If you'd like to, I can also connect remotely to your computer and help you with this directly.
When you are available, please type at the box below, then click on the Reply button below to continue troubleshooting. Thank you.