How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I've purchased a Time magazine subscription on my iPad Mini

Customer Question

Hello,
I've purchased a Time magazine subscription on my iPad Mini and installed the Time app. I can read the full magazines from Newsstand. When I try and access this subscription on my iphone Newstand, it says I have to purchase each weekly edition again. How can I view purchased content on both devices?
I have an iPhone 5S running ios 9.2 (13C75).
I have an iPad mini Model ME279C/A running ios 9.2.1(13D15)
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.

Do you have the same App store account on both devices?

Customer: replied 1 year ago.
Expert:  Cody replied 1 year ago.

try updating your iphone to latest ios, then removing the Time app and redownloading it.