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I have changed phone and phone numbers. I can't verify with

Customer Question
my old phone because I...
I have changed phone and phone numbers. I can't verify with my old phone because I can't receive text messages on my old phone number ************. My new phone number is ********** My email address is ************
Submitted: 2 years ago.Category: Email
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Answered in 2 minutes by:
1/19/2016
Email technician: Viet - Email Tech, Computer Support Specialist replied 2 years ago
Viet - Email Tech
Viet - Email Tech, Computer Support Specialist
Category: Email
Satisfied Customers: 38,971
Experience: Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
Verified

Hi,

I'm sorry about the issue. Do you mean you cannot access your yahoo email? Is it also showing any other option?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

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Email technician: Harold Hanna, Engineer replied 2 years ago
Harold Hanna
Harold Hanna, Engineer
Category: Email
Satisfied Customers: 285
Experience: Sr System Administrator at General Dynamics
Verified

Hello, what carrier are you using for your phone service?

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Email technician: Harold Hanna, Engineer replied 1 year ago

Hello Louis, please let me know if you would still like assistance with this problem.

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Customer reply replied 1 year ago
Just answer staff: My account has already been charged $53 +$5 and the issue has not been solved as of yet. Standing by for assistance. Thank you!
Email technician: Harold Hanna, Engineer replied 1 year ago

Hello Louis, I am not sure why you have been charged unless you made other posts. You were working with someone else a few days ago, and I asked if you needed any assistance (on the 22nd), but did not see a response. I attempted to ask again if you still needed assistance yesterday. I apologize if someone else did not help you, but I will attempt to assist you with your issue.

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Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 2,097
2,097 Satisfied Customers
Experience: Computer Software Support Specialist for more than 10 years

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