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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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I get a contact support #5. What is tis error? Is it

Customer Question

I get a contact support #5. What is tis error ? Is it fixable?
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

Can you please give me more detail on the problem?

Customer: replied 1 year ago.
I have a zune 230 mb. Get nothing but an error code to contact support #5.
Expert:  Tim replied 1 year ago.

Did you contact the maker?

Expert:  Tim replied 1 year ago.

The error code suggest a harddrive failure -=(

Expert:  Tim replied 1 year ago.

you can try

1. Restart the Zune player. Set the hold switch to the unlocked position, and then press and hold the back button as you press the top of the Zune pad. When the Zune device begins to restart, you can release the buttons.

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