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Whilst using Thunderbird the program asked if I would like…

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Whilst using Thunderbird the program...
Whilst using Thunderbird the program asked if I would like to 'consolidate' my mail to save space. I said 'yes', it then appeared to delete everything and now I can't find any of my correspondence. I've researched archiving - trying to find where the mail went, as it isn't in the Trash folder - but I can't locate my Archives folder on my system. I'm pretty desperate, can you help? I need my e-mails!
Submitted: 2 years ago.Category: Email
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Answered in 1 hour by:
1/19/2016
Email technician: Tim, Sr. Engineer replied 2 years ago
Tim
Tim, Sr. Engineer
Category: Email
Satisfied Customers: 898
Experience: Sr. Systems and Network Engineer
Verified

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

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Email technician: Tim, Sr. Engineer replied 2 years ago

It made a PST (personal storage file, like a mail back up but into a zip type file.

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Customer reply replied 2 years ago
OK, but where can I find that .zip file so I can access the mail contained within?
Email technician: Tim, Sr. Engineer replied 2 years ago

it will be called a PST, let me take a look.

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Email technician: Tim, Sr. Engineer replied 2 years ago

I miss spoke, its not a PST, you had multiple mail boxes correct?

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Email technician: Tim, Sr. Engineer replied 2 years ago

consolidating mail ithunderbird merges mail boxes.

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