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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Cannot send any AOL emails and at times cannot receive

Customer Question

Cannot send any AOL emails and at times cannot receive mail.this has occurred since I moved to optimum and two year old Mac book air had a shutdown.
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer remote access and a call.

Expert:  Tim replied 1 year ago.

Hm, i wounder if optimum would block aol messages, i doubt it.

Expert:  Tim replied 1 year ago.

With some issues like email, its best if I can remote in or do a call, that way i can take a closer look and exvhange priviate contact info such as my emaik which lets me better trouble shoot the situation.

Customer: replied 1 year ago.
Customer: replied 1 year ago.
Please cancel until Monday or. Later.Im too ill right now to continue.My phone is(###) ###-####
Expert:  Tim replied 1 year ago.

Sorry to hear you are sick, i will put phone call offer out for you to accept and will call you when you want me to.

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