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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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My Outlook express is working now, and all is okay there.

Customer Question

Hi James, my Outlook express is working now, and all is okay there. Problem with scanner problem came up at same time, and I'm unable to scan (not sure if this is your field of expertise or not?
Submitted: 1 year ago.
Category: Email
Expert:  Bryan replied 1 year ago.

Hi, and thank you for asking your question.

What's the make and model of your printer/scanner, please?

May I set up a quick, secure remote session to check the issue now?

Please reply back to me below. Thank you.