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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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How do I eliminate excess blue urls from received emails?

Customer Question

How do I eliminate excess blue urls from received emails?
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi David, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Can you please tell me ore about your problem? What exactly are these "excess" blue urls? Are they links sent to you by your contacts?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess

Customer: replied 1 year ago.
These are many lines like between the email text.
Customer: replied 1 year ago.
Lines like
Expert:  Jess M. replied 1 year ago.

Thank you for writing back with that information.

Are you replying from an email thread and you want to NOT include the past conversation to clean it up?

Customer: replied 1 year ago.
These are received emails with nuisance inserted url lines
Expert:  Jess M. replied 1 year ago.

Can I remotely access your computer so that I can directly check and fix the issues while you watch your screen?

Remote access is an optional additional service offer with a minimal one-time flat fee ($15) regardless of how long it will take me to fix the problem. We can resume any time without additional cost. It is safe as you will be watching your screen and we can chat right there, and it will be a faster mode of help.

Please let me know if you want this remote option.

Best regards,
Jess