How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
49766785
Type Your Email Question Here...
Jess M. is online now
A new question is answered every 9 seconds

1. Unable to send replies 2.No record of any

Customer Question

1. Unable to send replies
2.No record of any "Sent" mail
3. Nothing left on "Inbox" prior to 2016
4. No answer to my previous questions
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, I'm Tim and will be assisting you today. I have over 15 Years as an Engineer and have been with eBay, DoD and many others. I will do my very best to help you. If you like i can offer a phone call or remote session to make things quicker and easier.

Expert:  Tim replied 1 year ago.

Can you provide more details as to what you are using for mail, when this happend etc? I can give you a call if you like.

Expert:  IT Miro replied 1 year ago.

Hello! My name is*****

To confirm, are you experiencing those problems when using Mozilla Thunderbird or another e-mail program? Also, do you have only 1 e-mail account added there or several?

Let me know,

IT Miro