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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1835
Experience:  Computer Software Support Specialist for more than 10 years
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Able to receive any E-Mail messages since Jan 12, 2016, on

Customer Question

I am NOT able to receive any E-Mail messages since Jan 12, 2016, on my desk top computer. I AM able to receive new E-Mails on my I-PAD. The problem is with the settings on my desk top computer. The problem is NOT with my Internet provider. Please help. My Mozilla thunderbird ID is: andymorelan Password *****: sabendaber2 My telephone number is: (###) ###-#### I am unable to receive E-Mails. Please HELP NOW thank you andrew Moreland
Submitted: 1 year ago.
Category: Email
Expert:  Richard replied 1 year ago.

Hi there and welcome Andrew

What error do you receive when you try to receive emails within Thunderbird on the computer?

Please let me know