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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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I have two problems. I hope you can help please. I want to

Customer Question

I have two problems. I hope you can help please.
I want to stop my emails coming to my phone, just to my laptop and tablet.
I tried to log in but for some reason I kept getting a wrong username. It should be***@******.*** but just kept coming up as [email protected] andi couldn't get rid of it.
Thanks,
Pam
Submitted: 1 year ago.
Category: Email
Expert:  Viet - Email Tech replied 1 year ago.

Hi,

I'm sorry about the issue. Is your email currently working fine on your laptop and tablet?

What's the model of your phone?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Email Tech replied 1 year ago.

Also, do you have windows xp, vista, or 7, or 8, 10, or mac computer?

Please reply at the box below. Thank you,