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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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After installing (at your suggestion via email) and

Customer Question

after installing (at your suggestion via email) and reverting back to windows 7 (as well by your suggestion) I am completely locked out of my email accounts! not too pleased please CALL(###) ###-####(*****@******.***) old phone number might have been registered under(###) ###-####
Submitted: 1 year ago.
Category: Email
Expert:  Jess M. replied 1 year ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues with your Hotmail account. I have checked your recovery options and you have only one option to reset your account password. And that is another hotmail account starting with "sa".

Do you still have access to the email account "sa***** @ hotmail.com"?
Please let me know by replying to me here so that I can help you further.

Best regards,
Jess