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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1883
Experience:  Computer Software Support Specialist for more than 10 years
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A voice message keeps comimg every 5 minutes ,50 cents stole

Customer Question

a voice message keeps comimg every 5 minutes ,50 cents stole a quarter million dollrs worth of jewels ,it does not stop ,treis every scan possible ,no succes ,pls help me to get ris of it ,it drives me crazy
Submitted: 1 year ago.
Category: Email
Expert:  Cody replied 1 year ago.

Hello. My name is ***** ***** I will be assisting you today.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?

Customer: replied 1 year ago.
£13 is what i will be charged ,that was agreed ,why £ 15 now??
Expert:  Cody replied 1 year ago.

It's an additional service for remote session.

I can provide you a few things to try on your own if you wish.

Customer: replied 1 year ago.
thnks cody ,seems to me that is unfair as it was not mentioned that remote cots more,i read IF SATISFIED,i pay
Expert:  Cody replied 1 year ago.

that is correct, you only pay if satisfied

Customer: replied 1 year ago.
no worry ,will try somewhere else
pls make sure that NO CHARGE is made as i provided my c/c details but no service rendered