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Jess M.
Jess M., Computer Support Specialist
Category: Email
Satisfied Customers: 1823
Experience:  Computer Software Support Specialist for more than 10 years
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Today, I downloaded a fitbit ap. In the process, I appear to

Customer Question

Today, I downloaded a fitbit ap. In the process, I appear to have added a password ***** my main computer
When I turned on my main commputer after updating and recharging my fitbit, the machine demanded a password.
Candidly, I am not sure what my microsoft password ***** nor do I know how to either get rid of the pass word requirement on my main computer or find out my microsoft password
The instructions say to go to although this is hard to accomplish if I cannot get online at all.
Can you help
Submitted: 1 year ago.
Category: Email
Expert:  Tim replied 1 year ago.

Hi there, i'm Tim, and i'll do my best to help.

Expert:  Tim replied 1 year ago.

I see, that is an interesting problem....I don't see how fitbit effected Your windows account.....But if that is the case, you will need to find a PC where you can go to

Expert:  Tim replied 1 year ago.

Do you happen to have a microsoft hotmail or outlook account?